Key Account Manager responsible for managing and expanding customer relationships in the DGUV service area. Overseeing sales processes and providing strategic support to sales leadership.
Responsibilities
Manage and expand existing customer accounts in the service sector (DGUV)
Act as the sales contact for your customers from the initial telephone contact through to contract conclusion
Handle complaints and manage objections confidently
Drive sales activities with a focus on long-term customer retention
Contribute to shaping the sales vision and strategic direction
Support the Sales Manager with controlling and SAP processes
Provide after-sales support and optimize internal processes
Requirements
Commercial qualification (e.g., vocational training) and at least 5 years of sales experience in the service sector
Experience in the DGUV environment; SAP knowledge is desirable
Willingness to travel regionally
Valid Class B driving license
German at native-speaker level
Ideally experience leading a small team
Strong communication skills, self-initiative, and a hands-on mentality
Benefits
Permanent employment contract with an attractive salary package — no commission cap
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