Hybrid Database Operations Engineer

at AIG

• Job title: Database Operations Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $75,000 - $95,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Cassandra, Linux, Oracle, Postgres, SQL, Unix
• Location requirements: Hybrid, Houston, United States

About the role

• Database Operations Engineer responsible for administering enterprise database systems at Corebridge Financial. Ensures optimal performance and integrity of databases while collaborating with IT and compliance teams.

Responsibilities

• Thought Leader and change agent that works on understanding the big picture business strategy and builds database systems and platforms that support the strategic business goals and roadmap.
• Ensures database infrastructure is properly maintained.
• Works closely with the Enterprise Shared Services team and Enterprise architecture team to help shape a clear technology lifecycle strategy for all database platforms.
• Build/maintain strong IT control and secure environment ensuring privileged access is only granted to those with an approved role, while reviewing and attesting to existing access entitlements per organization’s policy.
• Works closely with IT Risk and Compliance to ensure security and compliance standards are followed as well as respond to internal/external audits.
• Responsible for the technical support of mission-critical databases running on Oracle, SQL Server, and/or other database management systems used in the enterprise.
• Develop, configure, and install database management systems.
• Plan and implement new database instances and schema creation on existing database management systems.
• Apply security best practices to database environments.
• Evaluate, schedule, configure, and install database upgrades and patches.
• Determine backup strategies for database management systems.
• Schedule database backups based on business needs.
• Diagnose and resolve backup failures.
• Perform test restores database backups to ensure backups are recoverable in the event of database failure and/or disaster.
• Review and advice on System design for High Availability and DR/BCP capability.
• Diagnose and resolve database problems.
• Proactively tune database performance to ensure defined business requirements and service level agreements are met.
• Provide technical assistance to developers for database related code and connectivity.
• Review database design specifications and application code to ensure adherence to database standards and best practices.
• Provide periodic training, and continuous education to IT teams to adhere to DB best practices.
• Ensure compliance with policies for Change and Security management, including audit & SOX compliance.
• Ensure compliance with ITIL processes including incident, problem and request management.
• DevOps awareness and able to independently support the packaging, validation and promotion of DB changes via the DevOps pipeline. Proficient in DevOps tools and process orchestration.

Requirements

• 5+ years of professional experience with depth of IT experience that includes supporting large enterprise databases.
• Bachelor's or higher degree
• Experience supporting 24x7 operations.
• Exceptional project management and delivery skills.
• Must possess a clear understanding of ITIL.
• Strong hands-on technical experience with Windows, UNIX/Linux, networking and major database technologies (e.g. Oracle, MS SQL, PostgreSQL, AWS RDS, Cassandra).
• Strong hands-on database security setups and risk mitigation techniques, and Performance Tuning.
• Experience with industrial standard security tools like QUALYS, IMPERVA, Prisma, and CyberArk.
• Understanding DevOps concepts.
• Strong commitment to operational excellence and a well-grounded understanding of continuous process improvement.
• Strong interpersonal skills with a natural and proven ability to collaborate deeply with others.
• A strong communicator, committed to operational excellence with a track record of delivering on their promises.
• Strong communication skills that enable the individual to create alignment around objectives and excitement and buy-in for the goals of the organization.
• Client focused. Exceptional service orientation, with an outward focused mindset that places the needs of the business and their staff over their own.
• Strong understanding of security and risk, especially as it relates to patch and configuration management, logging, alerting, and monitoring.
• Ability to work under pressure, balancing multiple tasks and priorities while maintaining composure and resilience to relieve stress across the work group rather than adding to it.

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.