Customer Service Representative managing patient accounts at OrthoCarolina. Responsible for answering calls, assisting patients, and processing insurance claims.
About the role
- Licensed Insurance Customer Service Representative at The Montgomery Agency providing client support for insurance policies. Collaborating with team to resolve inquiries and claims for excellent customer experience.
Responsibilities
- Provide exceptional customer service to our policyholders, addressing their inquiries and requests promptly and accurately.
- Assist clients in understanding their insurance policies, explaining coverage details, and answering any questions they may have.
- Process policy changes and endorsements with attention to detail and accuracy.
- Collaborate with other team members to resolve customer issues and ensure a seamless customer experience.
- Build and maintain relationships with our policyholders, demonstrating empathy, patience, and professionalism at all times.
- Assist in customer claims processing and resolution.
Requirements
- Excellent verbal and written communication/interpersonal skills.
- Property & Casualty License or be willing to obtain insurance license quickly.
- Dependable, honest, and hardworking.
- Straight-forward communicator with empathy and compassion.
- Ability to work independently and as a team member.
- Strong organizational skills, attention to detail and ability to multi-task.
- Passionate about relationship building, genuinely caring and driven to fulfill customers’ needs.
Benefits
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Signing bonus
- 401(k)
- Health insurance
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Support Supervisor leading a customer support team at Coda, delivering innovative commerce solutions. Responsible for service quality and team efficiency across multiple support channels.
Customer Support Specialist resolving customer queries for Ovoko, aiding in customer product usage and support. Handle queries effectively and assist in maintaining company reputation for excellent service.
Customer Support Specialist assisting users of OLX service with inquiries. Open and friendly individual passionate about helping others and growing with OLX.
Customer Service Leader managing contract processes and customer satisfaction. Focused on pre - and post - contract administration for public and private accounts in Aero Services.
Customer Service Representative managing logistics inquiries and facilitating order - to - delivery processes in a hybrid work environment. Building relationships with customers and providing effective communication across various departments.
Senior Customer Service Representative supporting sales team in Romania. Managing customer relationships and resolving inquiries effectively.
Customer Service Representative managing customer orders and inquiries for Solenis. Providing support and resolving issues while maintaining communication with various stakeholders in a hybrid work environment.
Customer Support Supervisor at PayJoy providing exceptional customer support and analyzing operational efficiency. Guiding the customer service team to enhance service quality in a hybrid work environment.
Analista de CS Júnior at HupData focusing on customer success through relationship management and data analysis. Collaborating with internal teams to enhance customer experience and engagement.