Customer Service Associate providing inbound inquiries and sales support at Getty Images. Collaborating with the sales team and processing invoices for customer accounts.
Responsibilities
Provide exceptional service to inbound customer inquiries
Handle sales through inbound communication channels
Process invoices and customer data
Collaborate with the sales team
Requirements
Fluency in written and spoken English, French and/or German (C1 Level or above)
Strong interpersonal, organisational and communication skills
Relevant customer service experience
Strong attention to detail
Strong customer service skills
Proficient computer literacy including Microsoft Office Suite
Strong desire to learn
Ability to manage time & complete multiple tasks
Benefits
learning experiences ranging from leadership development
diversity and inclusion training
mentoring programs
company-paid holidays
time away from work
employee Stock Purchase Plan at a 15% discount
participation in global morale events
Job title
Customer Service Associate, French and/or German Speaker
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