Customer Relationship Analyst at Stone providing post-sales support across multiple communication channels. Aiming for high customer satisfaction and efficient problem resolution.
Responsibilities
You will be responsible for post-sales support, regardless of the Stone product, through one of our four communication channels (email, chat, WhatsApp, or phone) and via CRM.
During your work, you will be evaluated against quality and efficiency goals that allow us to measure service in pursuit of continuous improvement for our customers. After all, our objective is not only to resolve issues but also to delight Brazilian entrepreneurs.
Requirements
Strong verbal and written communication skills
University degree in progress or completed
Prior experience in Customer Relationship (minimum 1 year)
Didactic and customer-focused
Problem-solving and decision-making skills
Ability to prioritize and handle multiple tasks simultaneously
Benefits
🩺 Health and Dental Insurance
🏥 Vitta Digital Hospital: we have a multidisciplinary medical team, therapists and a health team available 24/7 for fast and convenient access
🥗 Meal Voucher and/or Food Voucher - Sodexo
💪 Gympass
👶 Childcare Assistance - for children up to 5 years and 11 months
Senior Analyst managing automated pricing systems at KCH Transportation. Responsible for pricing strategy, shipper profile management, and data analytics in a hybrid role.
SAP FICO IT Analyst delivering and supporting financial solutions for the Global Finance organization at Magnera. Collaborating with stakeholders to implement IT software solutions for various financial processes.
Sustainability Analyst focusing on energy management at Schneider Electric. Collaborating to support delivery of strategic sustainability goals for customer and partner solutions.
Analyst supporting FMI's Strategy Practice for strategic planning, business development, and market strategy insights. Collaborating with clients and synthesizing market data into actionable reports and presentations.
Commercial Credit Analyst assessing credit applications from customers and brokers while managing risk and ensuring compliance. Supporting Australian SMEs in the lending process with a collaborative team.
BCBA overseeing treatment plans and mentoring RBT teams at Carelinks ABA. Providing child - led ABA services while collaborating with families in a flexible work environment.
BCBA overseeing treatment plans and mentoring RBT team at Carelinks ABA. Providing individual ABA services for kids and families with a flexible schedule.
BCBA overseeing treatment plans and mentoring RBT team while providing child - led ABA services. Working with families in homes and community settings with flexible scheduling and autonomy.
BCBA overseeing treatment plans for children and mentoring RBT team at Carelinks ABA in Davenport, Iowa. Providing support and practical change in ABA services for families.