Program Manager driving growth for Berkadia’s BeEngaged startup accelerator. Overseeing program design, marketing, and strategic insights with a focus on collaboration and execution.
About the role
- Customer Program Manager in Automotive Systems managing programs for clients in Japan. Collaborating with internal teams to ensure effective delivery and support client needs.
Responsibilities
- Manage post-sales activities and delivery of customer programs for Automotive and enterprise clients in Japan
- Collaborate with internal teams to ensure product delivery meets and exceeds customer expectations
- Accountable for program delivery within budget while addressing complex customer needs and requirements
- Establish and nurture strong relationships with customers, working closely with account managers to address escalations
- Develop and implement comprehensive project plans, ensuring compliance with budget and quality standards
- Facilitate cross-functional meetings and engage with engineering and product units
- Champion best practices in risk mitigation, stakeholder alignment, and successful program delivery
- Act as a spokesperson for senior stakeholders, promoting a culture of collaboration and customer obsession
- Representing the customer in the TomTom product units and following up on projects critical to the customer
Requirements
- Bachelor’s degree in Engineering, Computer Science, or related field
- Minimum of 5 years of professional experience in project management and product lifecycle management
- Strong knowledge of the automotive & enterprise industry trends
- Excellent communication, influencing and presentation skills; mastery of English and Japanese is a must
- Dynamic, outgoing, pro-active, results-oriented, autonomous, hands-on, creative thinking, highly motivated professional
- Willingness to travel internationally as required
- Demonstrated autonomy, proactiveness, commercial acumen, and comfort in operating with ambiguity
- Savvy user of Office applications (Outlook, Word, Excel, PowerPoint, Visio)
Benefits
- A competitive compensation package
- Time and resources to grow and develop, including a personal development budget and paid leave for learning days
- Paid access to e-learning resources such as O’Reilly and LinkedIn Learning
- Enhanced parental leave plus paid leave to care for loved ones and volunteer in local communities
- Work flexibility, where TomTom’ers, in agreement with their manager and team, use both the office and home
- Improve your home office with a setup budget and get extra support with a monthly allowance
- Enjoy options to work from your home country and abroad for a set number of days each year
- Competitive holiday plan, plus an extra day off to celebrate your birthday
- Join annual events like our Hackathon and DevDays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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