Customer Master Data Steward maintaining data integrity across BD's QTC operations for effective sales and order processing. Collaborating with teams to improve master data quality and compliance standards.
Responsibilities
Collaborating with the Quote to Cash Data Owner to cleanse and validate the existing Customer Master Data database, resolving duplicates and inconsistencies.
Establishing and documenting data standards and validation rules aligned with QTC requirements.
Developing regional expertise by understanding local regulatory requirements and business practices related to Customer Master database in the medical field.
Owning the end-to-end lifecycle of Customer Master database post-cleansing, including creation, updates, and deactivation in line with governance policies.
Monitoring and continuously improving Customer Master Data database data quality across systems and processes.
Supporting system implementations and upgrades by ensuring Customer Master Data database requirements are captured, tested, and validated.
Contributing to the design and deployment of automation solutions and workflow enhancements based on clean and structured data.
Acting as a domain expert for Customer Master Data database across Commercial, CMDO, Finance, Legal, and IT teams.
Providing multi-functional guidance to ensure Customer Master Data database accuracy, consistency, and compliance.
Facilitating collaboration across departments to align data governance and business needs.
Requirements
Bachelor’s degree or equivalent experience in Business Administration, Information Systems, Finance, or a related field
Demonstrable experience applying data standards, performing root cause analysis, and driving continuous improvement in a cross-regional environment
Proficiency in Excel and familiarity with master data systems such as SAP, Salesforce, or Oracle; certifications in data management platforms are a plus
Strong English communication skills, with the ability to manage interested parties and collaborate across functions
Desired qualifications include knowledge of QTC data governance, Lean Six Sigma certification, and familiarity with SOX compliance and revenue recognition standards.
Benefits
Competitive package of compensation and benefits
Health insurance
Retirement plans
Professional development opportunities
Paid time off
Job title
Customer Master Data Steward – Quote to Cash Operations
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