Customer Success Manager responsible for onboarding and supporting customer relationships at KnowBe4. Maximizing customer value and satisfaction through effective engagement strategies.
About the role
- CRM Engagement Specialist facilitating the CRM transformation strategy for Wealth Distribution and IT. Collaborating with leadership to optimize tools and processes for client and associate experience.
Responsibilities
- Supports the CRM transformation strategy and execution
- Represents the Wealth Distribution business in the CRM transformation strategy
- Serves as a support liaison between Wealth Distribution leadership and IT partners
- Makes recommendations for addressing client needs and attracting new business
Requirements
- University (Degree) Preferred
- 5+ Years Required; 7+ Years Preferred
- Sedentary Work
Benefits
- Drug-free workplace
- Accessibility support
- Equal employment opportunity
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