Operations Manager assisting Microbac leadership in improving lab efficiencies. Overseeing department leads and ensuring compliance with analytical testing requirements.
About the role
- Control Tower Specialist ensuring end-to-end management of international shipments at DMS Logistics. Engaging with customs agents and optimizing logistics performance metrics.
Responsibilities
- Guarantee end-to-end management of international shipments, from diligencing to post-shipment activities, ensuring adherence to special customs regimes such as Repetro and Law No. 8.032;
- Conduct technical cargo analyses for consolidation, assessing NCM compatibility, customs regime, and material type to optimize logistics and meet contractual deadlines;
- Work collaboratively with customs brokers and tax departments to manage tariff classification, document approval, and release for DI and DUIMP filings, ensuring regulatory compliance;
- Keep systems updated with status information, readiness dates, collections, releases, and clearance details, ensuring full visibility of the flow;
- Monitor and analyze performance indicators (OTIF), identify causes of deviations, and implement corrective action plans;
- Ensure data accuracy and consistency in platforms such as FollowNet and Power BI;
- Coordinate communications with suppliers, freight forwarders, and customs brokers, ensuring smooth documentation flow, deadline compliance, and international process compliance;
- Support leadership in preparing executive reports, dashboards, and performance presentations, consolidating operational data and strategic indicators;
- Operate with a critical mindset and focus on continuous improvement, proposing optimizations and automations that increase efficiency and standardization of Control Tower processes.
Requirements
- Bachelor's degree in International Trade, Logistics, International Relations, or related fields;
- Intermediate to advanced English – will be tested;
- Experience in import and export operations with end-to-end oversight (diligencing, pre-shipment, and post-shipment);
- Knowledge of special customs regimes;
- Experience managing documentation and approvals for DI and DUIMP filings with customs brokers;
- Experience in cargo analysis for consolidation, tariff classification, and contract deadline control;
- Proficiency in logistics performance indicators (OTIF, lead time, transit time) and experience using monitoring tools.
Benefits
- Hybrid work model;
- Bonus;
- Cost assistance;
- Health plan, including children from 0 to 18 years (contributory PORTO SEGURO plan);
- Extended maternity/paternity leave;
- Agreements with universities;
- Gym benefit;
- Childcare allowance;
- Birthday day-off.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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