Account Director responsible for sourcing and managing enterprise clients for Adobe’s Creativity & Productivity team. Driving revenue, client satisfaction and relationships with complex enterprise solutions.
About the role
- Clinical Account Executive leveraging pharmacy and healthcare expertise to drive strategic goals and improve outcomes for clients. Managing complex client relationships and clinical strategies in a hybrid role.
Responsibilities
- The incumbent candidate can be based out of any US Cigna Healthcare office and is not restricted to locations that are listed in this posting.
- The CAE will use their deep understanding of the pharmacy/healthcare landscape and pipeline, as well as strong clinical, analytical, financial, and business skills to develop and present a comprehensive strategy aligning and supporting to the client’s strategic goals.
- The strategic plan should address critical business metrics such as member and client satisfaction, clinical support and clinical solution program adoption – with a goal to deliver lower healthcare costs and optimal clinical outcomes.
- The CAE independently manages a book of highly complex clients requiring this role to think forward into the future as the healthcare landscape continues to evolve, be comfortable with a wide variety of data elements, have an ability to draw insights from that data while being member-centric and promoting an optimal patient experience.
- They must serve as the client’s gold-standard clinical resource and be knowledgeable of new clinical innovations that are occurring beyond medications, including digital health innovations and new healthcare delivery models.
- Responsible for providing comprehensive management of clinical strategies, initiatives, and new clinical solution adoption in order to meet the client’s and ESI’s common goals.
- Leads (and partners with Account Executive) the adoption of clinical solutions to clients through consultative sales methods (e.g. quarterly/annual business reviews, presentation of modeling/reporting, etc.) in accordance with client business goals and upon collaboration and coordination with account management & internal team members.
- Leads the development, preparation, and presentation of healthcare strategy for each client assigned.
- Acts in concert with assigned Account Executive, Population Health Manager, and Account Manager to service the health management consultative needs of the client.
- Conducts clinical client Strategic Planning and Review Consultation (SPARC) meetings.
- Responsible for retention, client loyalty and maximizing solution sales opportunities within assigned portfolio.
- Maintains strong client relationships with clients to ensure retention/satisfaction/upsell targets are met.
- Actively participates/contributes across multiple, custom clinical projects to enable both client’s strategic goals as well as organization initiatives.
- Functions as primary clinical resource and new solution product expert for the client.
Requirements
- Current U.S. Pharmacist License
- Minimum of 3 years licensure experience preferred
- 3 years of Client facing experience preferred
- Ability to engage and influence a wide range of audiences; C-suite level executives as well as entry-level staff
- Must have the ability to work on multiple tasks, prioritize, resolve complex issues, and have strong project management skills
- Demonstrated ability in solving unique challenges with custom solutions/methods
- Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency
- Strong business acumen
- Ability to quickly master multiple internal reporting and analytic tools
- Proficiency in using Microsoft applications
- Ability to travel overnight up to 30%
Benefits
- Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
- 401(k) with company match
- Company paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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