Partnerships Manager responsible for building and scaling Coup's partner network through community events and strategic initiatives. Focus on sales and project management to enhance partner success.
MA
Hybrid Client Relationship Manager
Posted 4 months ago
About the role
- Client Relationship Manager building long-term customer relations and developing tailored IT strategies for SHE. Driving customer satisfaction and project success through cross-functional collaboration.
Responsibilities
- You are the central interface between our clients and our company — strategic, solution-oriented, and always ready to listen
- You develop long-term client relationships, identify opportunities, and support them from the initial idea through to successful project completion
- Together with IT, project management, and service management, you shape tailored IT strategies that deliver real added value
- You identify cross- and upselling opportunities with a genuine understanding of customer value and systematically grow new and existing accounts
- You keep track of all aspects related to customer satisfaction, reporting, and continuous improvement
Requirements
- Several years of experience in Client Relationship Management, Account Management, or Customer Success within an IT environment
- You can speak both the language of IT and the language of executive management
- Passion for people, IT, and strategic development
- Business-fluent German, good command of English, and a talent for clear, respectful communication
- Proactive mindset, strong organizational skills, and the ability to set priorities
Benefits
- Modern work equipment, flexible working hours, and home office options
- A family-oriented company culture with flat hierarchies
- A strong community and real team players instead of bureaucracy
- Fair compensation, bonus packages, company car policy, and e-bike leasing
- Individual training and development opportunities
- Company events and celebrations for many occasions
- Direct communication and fast decision-making
- Long-term and responsible areas of responsibility
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Senior Territory Manager responsible for driving commercial success and clinical adoption of PROCEPT robotic systems. Leading Aquablation therapy expansion and building relationships with surgical teams.
Account Manager at Meltwater handling SaaS customer accounts, driving growth and renewals across assigned accounts. Collaborating closely with the Customer Success team to optimize client relationships.
Lead Account Management Team at renowned SaaS company providing cloud - based POS solutions. Drive retention, growth, and process optimization for improved client relationships in Germany.
Creative Account Manager responsible for managing creative services for Whitbread’s restaurant campaigns. Ensuring timely delivery and maintaining client relationships while managing financial aspects.
Customer Account Manager at HackerRank, focusing on customer success and strategic partnerships for SMBs. Responsible for account strategies and driving renewals and expansions with customers.
Sales Account Manager responsible for managing client relationships and driving sales growth in the cybersecurity sector. Position located in Makati, Philippines with hybrid work flexibility.
Partner Manager III at Sinch, owning key partner relationships and driving business strategy for customer communication services. Engaging in collaboration and revenue growth initiatives.
Account Manager responsible for building client relationships and increasing revenue at DataGalaxy. Focused on customer success in the data governance and AI strategy space.
Account Manager for Partnerships at MTN supporting operational plans and commercial relationships within assigned accounts. Driving growth in a fast - paced telecommunications environment.