Account Manager responsible for strategic customer accounts in Tokyo, enhancing customer success and driving revenue growth through digital transformation proposals. Hybrid work model with diverse global culture.
About the role
- Senior Territory Manager responsible for driving commercial success and clinical adoption of PROCEPT robotic systems. Leading Aquablation therapy expansion and building relationships with surgical teams.
Responsibilities
- Lead system launches and establish Procept’s therapies as the preferred treatment options
- Meet or exceed quarterly sales quotas through procedural volume growth within existing and new accounts
- Develop comprehensive territory and account plans, including accurate forecasting and pipeline management
- Build strong relationships with surgeons, OR teams, KOLs, and hospital stakeholders
- Partner with Marketing and Clinical Specialists to onboard and train new physicians through the surgeon pathway
- Collaborate proactively with Clinical Specialists, Capital, and Launch teams to coordinate account planning, share insights, and ensure seamless execution across pre- and post-installation phases
- Provide case coverage support as needed (typically ~1 day per week) to ensure optimal customer experience and procedural success
- Collaborate with surgeons and hospital teams to optimize patient pathways and expand patient access
- Understand the pathway of a patient inside the office of the surgeon dedicating time each week integrating into the practice
- Facilitate customer change-management and drive standardization of workflows to overcome adoption barriers (e.g., surgeon behavior, scheduling blocks, OR learning curve)
- Synthesize customer insights and market trends to inform Marketing and R&D priorities
Requirements
- Bachelor’s degree required
- 8+ years of experience in OR-based medical devices sales
- Proven success driving procedural adoption, account growth, and quota attainment
- Strong business acumen with ability to manage complex hospital selling environments and practice integration experience selling inside a practice / clinic setting
Benefits
- health insurance plans
- ESPP
- 401k retirement savings plan with a company match
- paid time off programs
- comprehensive benefits package including full medical coverage
- wellness programs
- on-site gym
- short-term and long-term disability coverage
- basic life insurance
- wellbeing benefits
- flexible or paid time off
- paid parental leave
- paid holidays
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