Managing Director of Revenue Operations at ASME, aligning sales, marketing, and customer success for revenue growth. Leading transformation in operational processes and scaling revenue operations functions.
About the role
- Chief Revenue Officer driving revenue growth strategies for PayJunction’s payment solutions. Leading integrated teams in achieving annual revenue targets while ensuring alignment across functions.
Responsibilities
- Develop and execute comprehensive strategies to achieve and exceed annual revenue targets
- Deliver measurable growth, maintaining an LTV/CAC ratio of at least 3:1
- Lead initiatives that drive entry into new verticals or geographic markets
- Ensure alignment between sales and marketing teams to optimize lead generation, conversion, and customer retention
- Establish and monitor key performance indicators (KPIs) to measure new revenue acquisition, customer expansion, and retention rates
- Drive continuous improvement in conversion rates and marketing ROI through data-driven insights
- Identify and capitalize on new market opportunities through strategic partnerships and product launches
- Establish new high-value partnerships annually to expand indirect revenue streams
- Leverage alliances to enhance offerings and open new revenue channels aligned with company objectives
- Create and maintain forecasting models and real-time revenue dashboards to ensure revenue predictability
- Provide regular performance reports to the executive team, highlighting insights and strategic adjustments
- Collaborate with Product and Finance teams to optimize pricing models and strengthen product-market fit
- Utilize data analytics to refine pricing, forecasting, and monetization strategies
- Lead and mentor a high-performing sales, marketing, and partnerships organization, fostering a culture of excellence
- Implement training and development programs to upskill teams and enhance overall performance
- Oversee brand management and ensure strong market recognition and positioning
- Develop strategies that enhance customer perception, loyalty, and satisfaction
- Conduct ongoing market and competitive analysis to refine business strategies.
- Ensure cross-functional collaboration across all go-to-market teams for cohesive execution
Requirements
- Bachelor’s degree in Business, Marketing, Finance, or a related field required
- MBA or other advanced degree preferred
- Minimum of 10+ years in leadership roles within payments, merchant acquiring, ISO, gateway, or fintech sectors
- At least 5 years in leadership of revenue-related functions (sales, marketing, or partnerships), with 3 years in a VP-level role managing teams of 40+ people
- Proven track record of driving revenue growth exceeding 20% through direct sales, partnerships, and marketing strategies
- Demonstrated ability to lead integrated teams including Sales, Marketing, Strategic Partnerships, and Revenue Operations
- Expertise in merchant acquiring, gateways, and ISVs
- Strong command of revenue forecasting, financial modeling, and KPI optimization
- Experience designing compensation and incentive plans that align performance with profitability
- Skilled in CRM systems (Salesforce, HubSpot) and pipeline management
- Proven ability in pricing and monetization strategies, with a deep understanding of interchange fees
- Demonstrated success in go-to-market strategy execution, product launches, and market expansion
- Competence in customer retention and expansion, including churn reduction and NPS improvement
- Experienced in partnership development, including structuring and managing referral or demand partners
- Working knowledge of REST APIs and the technical aspects of payment platforms
- Data-driven approach to decision-making and revenue optimization
- Strategic mindset with the ability to align operational execution to long-term business goals
- High degree of adaptability and resilience in fast-changing market environments
Benefits
- Health, dental, and vision paid 100% by company for you and your dependents
- 401k with 6% match
- FSA and Dependent Care FSA
- Long-term & short-term disability coverage for you paid 100% by company
- 8 paid company holidays per year
- 2 paid floating holidays per year
- 1 paid volunteer day per year
- Paid Time Off
- Annual learning stipend
- Home office equipment stipend
- Quarterly “fun budgets” for team bonding events
- Opportunity to be part of a company that is changing a whole industry
- Opportunity for growth within the company
- Opportunity for remote, in-office, or hybrid work
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