Revenue Operations Analyst at Restaurant365 managing data operations across Salesforce and GTM tools. Overseeing data hygiene and collaborating with sales, marketing, and customer success teams.
Responsibilities
Own and lead data hygiene programs across all GTM systems, including duplicate removal, legacy account cleanup, and account validation.
Administer and optimize data quality tools (RingLead or similar) to improve deduplication and automation at scale.
Apply AI-driven tools and workflows to accelerate account validation, data enrichment, and data quality processes that would otherwise require manual effort.
Establish and enforce governance standards for critical account data fields (billing address, business status, brand associations, territory fields).
Support and refine TAM/SAM models using data enrichment and intelligence tools.
Own territory data accuracy, including out-of-territory reporting, account alignment, and quarterly territory hygiene reviews.
Manage account ownership moves related to AE terminations, territory changes, and org restructures per SOPs and SLAs.
Maintain the Week In/Week Out review cadence for account status, holdovers, growth moves, and inactive user accounts.
Own National Brand record management in Salesforce, ensuring accurate franchise/corporate record types, brand flags, and account-to-brand associations.
Ensure GTM data tools (Salesforce, Fullcast, ZoomInfo, Datalane, Datassential, RingLead) are properly integrated, synced, and optimized.
Serve as a subject-matter expert for data operations tooling, providing input on integration requirements and evaluating emerging tools.
Build and maintain Salesforce reports, dashboards, and data quality monitors that support territory operations and leadership visibility.
Document processes, SOPs, and program workflows for repeatable execution and knowledge transfer.
Mentor and guide junior data quality specialists on tooling, best practices, and execution standards.
Provide regular program-level updates on data quality metrics, cleanup progress, and initiative milestones.
Requirements
4-6+ years in Revenue Operations, Sales Operations, or CRM Data Management within a B2B SaaS environment.
Deep Salesforce experience: reports, dashboards, data loader, record types, validation rules, and page layouts.
Hands-on experience with mass data operations at scale using Salesforce Inspector, Data Loader, or equivalent.
Experience leading data hygiene or data quality programs, not just executing individual tasks.
Proficiency in SQL or SOQL for data querying across multiple systems.
Advanced Excel skills including pivot tables, lookups, and data modeling.
Comfort using AI tools (e.g., Clay, ChatGPT, Glean) to accelerate data operations and analysis.
Experience with data enrichment tools (ZoomInfo, RingLead, Clay, Datassential, or similar).
Experience with TAM/SAM monitoring, territory management, and account segmentation.
Background in designing data automation workflows using APIs or system integrations.
Experience working in Agile/sprint-based workflows (Jira or similar).
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