NPI Business Operations Associate Manager overseeing NPI operations at Arrow Electronics. Responsible for managing overall NPI function including demand and order management.
About the role
- Business Systems Manager for Way Finders supporting business systems and leading project management. Overseeing implementation and upgrades for various business systems with a collaborative approach.
Responsibilities
- Provide leadership with ensuring that all business systems are functioning according to expectations
- Serve as the project management lead in the implementation of new or upgraded systems
- Develop and maintain a data warehouse and other reporting/analytical systems
- Coordinate activities with, and provide support to, the Business Intelligence team
- Liaise between functional staff and business system vendors to expedite the resolution of all functional and technical issues that may be encountered
- Work with user teams to optimize their workflows in utilization of business systems
- Provide continuous communications to management and staff on the progress of resolving issues and questions with business systems
- Proactively create clear, timely, and up-to-date support documentation
- Create user support documentation and provide user training
- Provide support for Salesforce-based applications
- Coordinate special projects in cooperation with the Information Technology team; assist with research related to technology needs
- Implement and develop documentation systems and procedures related to the department’s activities and tracking requirements; ensure that documentation falls within departmental performance standards
- Serve as a backup in the administration and troubleshooting of the MS365 platform
Requirements
- 7 years' equivalent experience in information technology with 5 years as a field specialist; a combination of experience plus a Bachelor's degree may be a substitute
- Solid understanding of features available within the MS365 platform
- Strong technical and functional understanding of databases
- Good understanding of the construction and maintenance of data warehouses
- Excellent project management and organizational skills; detail-oriented
- Experience with troubleshooting applications and systems issues
- Excellent interpersonal, customer service, and communication skills (verbal/written) with the ability to work in a high volume, multi-location, fast-paced organization
- Ability to work both independently and as a member of a team, with the capacity to communicate effectively, including in group and/or presentation settings
Benefits
- 20 days of accrued paid time-off in year one
- 15+ holidays annually
- Health, dental, and vision insurance options FROM DAY ONE
- Educational assistance
- Medical Reimbursement Account
- Dependent Care Account
- 403(b) retirement plan with employer match
- Life insurance
- Short-term and long-term disability insurance
- Transportation benefits
- Employee Assistance Program
- Annual staff picnic!
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Product and Business Systems Advisor focused on automation within healthcare. Collaborating with teams on technical solutions as part of the Cigna Group.
Business Operations Analyst at Uline translating performance data into insights for business decisions. Developing solutions to ensure efficient operations and drive the success of a growing company.
Director of Business Operations supporting North Park University's academic and operational mission. Collaborating across divisions to strengthen administrative processes and contract management.
Senior Manager for Digital Business Systems Consulting at Elliott Davis. Assessing client business systems and leading project implementations with a focus on ERP solutions.
Analyst supporting business process improvements at PayPal. Involves data collection and team collaboration on process execution.
Business Operations Consultant supporting performance management and governance at Truist. Coordinating executive - level reporting and continuous improvement efforts in Technology, Data & Operations.
Senior Manager / Deputy Chief of Staff in Information Technology at Boeing. Partnering with senior leaders to drive strategic priorities and program delivery across divisions.
Business Operations Manager ensuring clarity and speed in execution at myTomorrows. Overseeing governance processes and driving communications in fast - scaling healthtech organization.
Internship in Business Process Management Office, supporting process transformation at Daimler Buses. Collaborating with various departments, aiding in analytics, and driving project management.