Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Business Analyst at ANZ focusing on technical analysis for mobile platform projects. Collaborating with cross-functional teams to validate and document business requirements in banking.
Responsibilities
- Conduct technical analysis of requirements, designs, and solution quality to support engineering activities
- Use analytical and communication skills to elicit, understand, validate, and document requirements
- Analyze and problem solve business issues and processes
- Utilize data analysis tools to support decision-making and validate solutions
- Ensure traceability of requirements through test case creation, validation, and UAT support
- Engage in continuous improvement by identifying opportunities to streamline processes and reduce manual effort
Requirements
- 8+ years of relevant experience in the banking domain
- High level understanding of Technology Products (APIs, Platforms, Software)
- Experience supporting or delivering end-to-end mobile platform projects
- Establish and drive business and technical requirements gathering
- Collaborate with developers and testers, project managers, and business to define technical requirements
- Create documentation: use cases, prototypes, technical specifications
- Facilitate workshops with stakeholders
- Strong stakeholder management and communication skills
Benefits
- Flexible working options, including hybrid work
- Access to health and wellbeing services
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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