Customer Service Specialist providing debt negotiation for telecom products and services. Offering solutions via active/receptive voice support in São Caetano do Sul, Brazil.
UE
Hybrid Assistente de Cobrança, Vaga Exclusiva para Pessoa com Deficiência
Posted 6 months ago
About the role
- Responsible for contacting clients with overdue debts at UOL EdTech. Involves negotiations and maintaining quality relationships with clients.
Responsibilities
- Ser responsável por entrar em contato com clientes que possuem dívidas em atraso para solucionar as pendências financeiras.
- Realizar ligações, enviar mensagens por e-mail ou WhatsApp, utilizar os sistemas de gerenciamento de cobrança e negociar as formas de pagamento, buscando recuperar os valores devidos.
- Ser responsável por registrar todas as interações realizadas e manter um relacionamento de qualidade com o cliente.
Requirements
- Superior em Administração, finanças ou correlatas.
- Experiência com cobrança.
- Pacote Office básico.
Benefits
- Vale-alimentação e/ou refeição.
- Plano de saúde e odontológico.
- Seguro de vida.
- Parceria com TotalPass e ZenKlub.
- Licença maternidade e paternidade estendidas.
- Auxílio-creche.
- Descontos de até 50% em pós-graduação e MBA de grandes instituições, como FIA, FAAP e PUCRS.
- No dress code: o importante é você usar o que te faz bem.
- #TáDeParabéns: Day off no aniversário.
- Baby gift: presente para recém-nascidos.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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