Assistant Property Manager managing resident relations for T&H Realty Services in Indianapolis. Leading communications, lease enforcement, and documentation while ensuring operational effectiveness.
Responsibilities
Own shared inbox & phones, hit response-time standards, and close the loop clearly
Enforce leases (notices/fees), read ledgers, post payments accurately, and explain balances
Coordinate with maintenance/accounting, support evictions (prep + court), and manage keys/lockboxes
Keep clean, searchable documentation so any teammate can pick up the thread
Use our tools: Trainual, Rentvine, Aptly (CRM), Tenant Turner, RingCentral, Google Workspace
Requirements
Strong customer service + admin skills
Confident email/phone communicator
Comfortable with policies, basic accounting/ledgers, and juggling priorities
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