ServiceNow Developer enhancing and supporting the platform at Freshfields. Collaborate with senior engineers to deliver solutions across ITSM, HR, and more.
About the role
- Application Development Associate Engineer implementing a new ServiceNow system in the IT Service Management team. Responsible for supporting the system and building integrations with a focus on best practices in technology.
Responsibilities
- Working as a core member of the IT Service Management team to implement a new ServiceNow system.
- Supporting the system and spanning responsibilities from configuring the system to building integrations.
- Participating in code reviews, identifying and resolving defects and code quality issues.
- Performing quality assurance functions including unit testing, system testing, and integration testing.
- Analyzing and troubleshooting technical issues in applications and providing timely resolution.
- Participating in application maintenance activities such as application upgrades, adherence to security protocols, and user support.
- Obtaining and increasing knowledge with respect to relevant technology, tools, processes, and related best practices.
Requirements
- 0-3 years of experience in Application Development or a related field (ServiceNow preferred).
- Bachelor's degree in computer science, Information Technology, or a related field and/or commensurate experience.
- Certification as a Software Development Professional is desirable in applicable technologies.
- ServiceNow certification(s) preferred.
- ITIL v4 Foundations certification preferred.
Benefits
- Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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