Product Designer at Level AI, an AI - native SaaS startup enhancing customer engagement in contact centers. Join our team focusing on user - centered design and innovation.
About the role
- Analista de UX Sênior at Banco Bmg focusing on sustainable client results and process improvements. Engaging teams to enhance client journeys and organizational culture.
Responsibilities
- Crescer e gerar resultados sustentáveis que tragam valor para nossos clientes, acionistas, colaboradores e para a sociedade em geral;
- Guiados por princípios, construir uma cultura organizacional que valoriza pessoas e impulsiona o protagonismo;
- Promover revisões diárias de processos, da jornada do cliente, da tomada de decisão e da forma como os times se conectam.
Requirements
- Formação superior completa em Marketing, Publicidade. Tecnologia, Administração ou áreas correlatas;
- Desejável conhecimento em ferramentas de automação de Marketing CRM, como Responsys, Adobe, TakeBlip, Infobip e similares;
- Experiência com diversos canais de comunicação, incluindo e-mail, WhatsApp, push notifications, In-App Msgs e SMS;
- Experiência com campanhas de e-mail marketing, testes A/B, segmentação de bases e análise de perfis de clientes.
Benefits
- Plano de saúde sem mensalidade e Telemedicina;
- Plano odontológico;
- Vale Refeição e Alimentação;
- Seguro de vida;
- Previdência privada;
- Remuneração variável anual (bônus) competitiva;
- PPR - Programa de Participação nos Resultados;
- Bicicletário e vestiário;
- Auxílio creche;
- Auxílio internet;
- Programas de qualidade de vida;
- Ambulatório;
- Programa da Gestante;
- Licença Maternidade e Paternidade estendidas;
- Psicologia Viva - Sessões de terapia online gratuita;
- PAP - Programa de assessoria financeira, jurídica e psicológica;
- Gympass - Desconto em academias;
- Frutas todos os dias;
- Day Off de Aniversário;
- Dress Code Flexível;
- Modelo híbrido de trabalho.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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