Product Designer delivering user experiences in hybrid environment for government projects in Victoria, BC. Collaborating with teams to apply human-centered design principles and agile processes.
Responsibilities
Manage the end-to-end experience journey of a product, from initial problem discovery through to end delivery for the client
Apply user experience and interaction design principles, collaboratively develop research-driven low and high-fidelity wireframes/prototypes for new and/or existing digital products/services - primarily web applications with complex business processes
Plan, conduct, summarize, and communicate quantitative and qualitative user research
Develop visual communications and infographics including presentation materials, service blueprints, user journey maps, and a wide breadth of other user experience design artifacts
Advocate for users’ needs in the prioritization and design of systems within an Agile environment
Iteratively improve upon wireframes and prototypes based on feedback received from testing, user reviews, and the technical development team
Planning and facilitation of workshops, seminars, and presentations (digital and in-person)
Client management and engagement
Championing strategic design thinking and human-centred design in every project
Requirements
5+ years of experience in User Experience Design
Experience in a design role for the public sector considered an asset
3+ years of experience with Wireframing /Prototyping Software ( i.e. Figma, Adobe XD)
Collaboration tools ( i.e. Miro)
1+ years of experience on an Agile software development team in a design capacity
A strong portfolio that clearly demonstrates strengths in UI/UX , research and prototyping skills
Experience managing multiple client relationships with varying responsibilities, scope, and deadlines
Fluency in combining organizational goals and strategic direction with user research to design interactive wireframes, prototypes, and journey maps
Experience developing and executing co-design, ideation and planning workshops
A strong ability to remain nimble and responsive to a fast-paced and competitive industry
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