Aspiring Solution Manager Trainee in mobile infrastructure services supporting solution development and logistics. Collaboration with international teams ensures quality deliverables and customer satisfaction.
About the role
- Lead eDiscovery lab manager at CGS; oversee data processing, Relativity operations, team management, and ESI-compliant productions for government clients.
Responsibilities
- Serve as the lead manager responsible for delivery of lab data processing services
- Ensure timely and accurate completion of tasks and perform analysis, development and implementation of processing approaches for electronic files pursuant to applicable ESI specifications
- Consult with attorneys and support staff on best practices for conforming to ESI specifications and participate in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request
- Ensure incoming productions are made pursuant to applicable ESI specifications and provide case attorneys with detailed notices of deficiencies
- Keep clients informed on lab activities, deadlines, technical challenges, and resource availability
- Provide webhosting support for unsupported cases managed by the lab
- Manage a team of eDiscovery professionals including scheduling, requirements assessments, assigning work, ensuring deadlines are met, creating progress reports, and quality control of deliverables
- Advise client attorneys, paralegals, and case managers on all phases of the EDRM: Data Collection, Processing, Hosting, Review, Analytics, and Production
Requirements
- Extensive Relativity experience required
- Relativity certifications including Relativity Certified Administrator (RCA) and/or Relativity Analytics Specialist strongly preferred
- At least eight years of experience performing eDiscovery roles including electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review
- At least five years of experience at the management/supervisory level
- Requires thorough knowledge of the litigation discovery process and the EDRM workflow
- Working knowledge and certifications of document review software such as iCONECT, Relativity, Venio or similar tools
- Undergraduate degree required, preferably in computer science or related field
- Wide-ranging experiences across operating systems and coding languages
- Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
- Professional growth through various learning opportunities
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