Account Manager role at Peoples Post focusing on client satisfaction and revenue growth. Responsibilities include onboarding, performance analysis, and strategic client communication.
About the role
- Account Manager at Buyagift & Red Letter Days scaling experience partners and driving commercial growth in the UK gift experience market.
Responsibilities
- Manage a portfolio of experience partners and deliver against growth, margin, and performance targets
- Create and execute joint growth plans, campaigns, and promotional pushes
- Analyse real-time performance data to identify trends, risks, and optimisation opportunities
- Scale impact using automation, dashboards, email flows, and self-serve toolkits
- Launch new products, run seasonal campaigns, and experiment with bundling, pricing, and positioning
- Feed insight back into category strategy and suggest new growth initiatives
- Collaborate with Marketing, Trading, and Ops to execute end-to-end campaigns
- Work closely with other Account Managers to share learnings and scale best practices
Requirements
- Proven experience in account management, ideally across 25+ partners in a marketplace or e-commerce setting
- Track record of driving commercial growth and optimising partner performance
- Strong negotiation and communication skills — confident working with internal and external stakeholders
- Highly analytical, with strong command of dashboards and data-led decision-making
- Familiar with automation, templates, and scalable processes (you’re not doing everything manually)
- Naturally curious — you spot opportunities and push for innovation
- Resilient and adaptable, with energy to thrive in a fast-moving environment
- Excellent organisational skills and ability to juggle multiple priorities
Benefits
- Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.
- Wellbeing First: Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices.
- Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.
- Career Growth: Learning allowances, coaching, and development programs.
- Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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