Hybrid Account Manager – Local Payments

at Coins.ph

• Job title: Account Manager – Local Payments
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cebu City, Philippines

About the role

• Account Manager for local payments in Cebu/Davao with Coins, a pioneer crypto brand in the Philippines. Focus on merchant acquisition and relationship management within the fintech space.

Responsibilities

• Identify, approach, and onboard new merchants across various industries in Cebu and/or Davao to use our payment solutions (e.g., POS terminals, QR payments, e-wallets).
• Build and maintain strong relationships with existing merchants in your assigned area to drive usage, retention, and satisfaction.
• Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
• Collaborate closely with internal teams (product, tech, and operations) to ensure seamless onboarding and integration.
• Act as the main point of contact for merchant inquiries, support, and issue escalations.
• Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth within your territory.
• Stay updated on industry trends, competitor activities, and customer needs in the local payments and fintech space.

Requirements

• Bachelor’s degree in Business or a related field.
• 2–4 years of experience in merchant acquisition, business development, or account management, preferably in fintech, banking, payments, or e-commerce.
• Proven experience in closing deals and managing a high-volume portfolio.
• Excellent communication, presentation, and negotiation skills.
• Customer-focused mindset with a strong drive to exceed targets and KPIs.
• Self-starter with strong organizational and time management abilities.
• Ability to coordinate with international partners and stakeholders.
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
• Can speak and understand Mandarin Chinese is a plus.

Benefits

• Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
• Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
• A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.