Account Manager role at Peoples Post focusing on client satisfaction and revenue growth. Responsibilities include onboarding, performance analysis, and strategic client communication.
About the role
- Account Manager driving sales and market share growth for Radisson Hotel Group in Hamburg. Responsibilities include client engagement, strategic planning, and data analysis.
Responsibilities
- You are responsible for driving overall revenue and market share growth for the assigned portfolio of existing and new clients.
- You manage our entire hotel portfolio across brands with focus markets Hamburg & Hanover, including sales responsibility for Radisson Blu Hannover.
- You create a consultative sales approach to maximize business opportunities.
- You identify new business contacts through continuous market analysis, develop them, and deepen relationships with existing clients.
- You develop a strategic account plan for each key and prospect account.
- Through proactive communication you strengthen collaboration within global account teams.
- You prepare reports and use appropriate systems to analyze data and create action plans.
Requirements
- Ideally a degree in hospitality, tourism, or a related field.
- Experience in sales within the hotel industry.
- Knowledge of revenue and yield (revenue) management.
- Experience in contract drafting and negotiation.
- Fluency in German and English.
- Ability to quickly adapt to different IT systems.
- Solution-oriented mindset and willingness to take on challenges.
- Open and positive personality with a passion for making a positive impact on others.
Benefits
- A permanent (open-ended) employment contract.
- A company car (VW Golf or similar).
- Flexible working model with 2 days of remote work per week.
- Team rates for you and your friends & family at all Radisson hotels.
- 30% discount on all food and beverages at all Radisson hotels.
- An additional day off around your birthday.
- Access to more than 2,000 online training courses via the in-house Radisson Academy.
- A bonus payment and a real gold “Yes I Can!” pin for every fifth year of service.
- Employee benefits portal with additional discounts and regional special offers.
- €550 net referral bonus for each hire resulting from your recommendation.
- Forbes Magazine — ranked 3rd in the “Best Employers 2023” list in the Travel & Leisure category.
- Regular fun team events (e.g., JPMorgan run, Oktoberfest, Christmas party).
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