Store Account Manager at Puig promoting luxury brands like Carolina Herrera and Jean - Paul Gaultier. Achieving sales targets and delivering unique customer experiences.
About the role
- Account Manager managing diverse client portfolios at Redwood Logistics focusing on customer retention and health. Leading performance through KPI monitoring and driving customer satisfaction and strategic initiatives.
Responsibilities
- Own and manage a diverse client portfolio, focusing on customer retention and health
- Maintain proactive communication cadences and lead strategic business reviews with clients, virtually or in person
- Establish and maintain operating rhythms with customers to support planning, alignment, and timely execution of strategic initiatives
- Resolve internal/external escalations using continuous improvement frameworks
- Ensure SLA adherence and cross-functional collaboration across operations, finance, and implementation teams
- Drive performance through KPI monitoring, account reviews, and Tableau-enhanced dashboards
- Oversee customer health metrics and contribute to margin optimization and financial stability
- Manage all client documentation via platforms like Confluence and Salesforce
- Produce static and dynamic TMS reporting, facilitate training, and collaborate with Engineering on advanced analytics
- Execute customer surveys and lead action plans based on feedback
- Guide client implementations for seamless transitions, establishing clear communication and expectations
Requirements
- Bachelors degree required; willing to travel up to 30% for customer meetings and training.
- Strong grasp of transportation modes (small parcel, LTL, TL, partial, flatbed, intermodal); experience with Mercury Gate, Oracle TM, or similar TMS platforms.
- Skilled in data analysis and storytelling through metrics; intermediate reporting proficiency using Microsoft Office; comfortable with remote work tools and virtual collaboration.
- Proven success in building customer/internal relationships, delivering top-tier service, and responding to customer needs in high-pressure environments.
- Adept at multitasking, prioritizing, and leading by example; calm under pressure, detail-oriented, and solutions-focused communicator.
Benefits
- Access to experts and resources for your Learning & Development journey
- Opportunity for internal mobility
- Employee referral bonus program
- Employee Resource Groups (ERGs)
- Annual fundraising and volunteer events to give back to communities
- Paid time off, floating holidays, time off to volunteer and rollover
- Paid parental leave
- Medical, dental, vision and 401k plans (with match)
- Flexible spending account, mass transit and dependent care plans available
- Health savings account, with a annual company contribution for plan participants
- Short-term and long-term disability; life insurance policies subsidized by company
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Account Manager specializing in sales for HPE Financial Services. Managing relationships within the Nordic Cluster while driving opportunities and growth in a hybrid role.
Account Manager managing schedules and coordinating operations for mobile service technicians at M.E.S.O. Inc. Ensuring efficient service support and effective communication with customers and team members.
Key Account Manager role promoting market - leading healthcare products in Scotland. Building relationships with healthcare professionals and driving sales across primary and secondary care.
Account Manager responsible for client satisfaction and retention at The Cigna Group. Managing day - to - day relationships and implementing client benefit requests in healthcare.
Account Manager selling used trucks to customers in Scotland for Scania. Responsible for building relationships and providing exceptional service to drive sales in the region.
Territory Manager leading sales growth and managing relationships in Industrial Products for NYC area. Focus on strategic planning, profitability, and dealer support to drive success.
Join Mollie as an Associate Partner Manager enabling agencies and driving growth through partnerships. Build strong relationships and manage agency portfolios effectively in the DACH region.
Senior Relationship Manager in TD Business Banking, handling complex customer relationships and strategy execution. Focused on developing community ties and deepening financial relationships.
Key Account Manager leveraging Whole Foods experience to enhance sales and partnerships in CPG sector. Responsible for developing strategic promotional plans and maintaining client relationships.