Account Manager role at Peoples Post focusing on client satisfaction and revenue growth. Responsibilities include onboarding, performance analysis, and strategic client communication.
About the role
- Named Account Manager responsible for managing enterprise accounts in Germany's public and healthcare sectors. Creating tailored solutions and collaborating with internal teams to drive business success.
Responsibilities
- Management and strategic development of existing and new customers in the public sector and healthcare environment
- Establish and maintain long-term relationships at decision-maker level
- Identify and pursue business opportunities, manage proposal processes and contract negotiations
- Position the relevant portfolio to sustainably support customer objectives
- Analyze market and competitor situations, develop tailored customer strategies and actively leverage cross-selling potential
- Collaborate with internal specialist units such as Consulting, Presales and Bid Management
- Maintain sales activities in the CRM and provide regular forecast and pipeline reporting
- Develop industry-specific solution scenarios in close coordination with customer business units — including areas outside IT
Requirements
- University degree (e.g., Business, IT, Communications) and at least 5 years of relevant professional experience in selling complex IT or communication systems
- Experience in strategically managing and developing designated major accounts
- Technical affinity and the ability to translate complex customer requirements into solutions
- Customer focus, entrepreneurial mindset and confident demeanor
- Strong communication and presentation skills and proven negotiation abilities
- Native German speaker with good to very good English skills, both written and spoken
- Willingness to travel within Germany and openness to hybrid working
Benefits
- An open, team-oriented company culture
- Structured onboarding with a personal management mentor (buddy concept)
- Flexible working time models and hybrid work — modern offices and home office
- Company car or car allowance
- Modern IT equipment (laptop, smartphone)
- Attractive bonus model and performance-based compensation
- Collective pay grade EG 8
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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