Enterprise Account Manager for Sophos driving sales across large enterprise accounts in cybersecurity solutions. Building relationships with top executives and guiding them through complex consultative sales cycles.
About the role
- Account Manager focused on customer satisfaction and supplier relations in Athens. Collaborating with Growth team to drive sales and strategic decision-making at Grapevine Digital.
Responsibilities
- Collaborate closely with the Growth team to effectively manage relationships between customers and suppliers, demonstrating strong communication, negotiation, and relationship-building skills
- Align customer needs with supplier offerings by maintaining a delicate balance between both sides, ensuring customer satisfaction while supporting suppliers in expanding through the growing digital demand for their services
- Monitoring suppliers’ strategic KPIs. Actively listening to their needs and propositions. Realigning them to customers’ high standard commitment
- Identifying issues at an early stage, providing and implementing sound and tailormade solutions via using a mix of proactive and reactive actions in line with the team goals and objectives
- Detect and communicate critical supply gaps, while anticipating and managing operational and tactical risks
- Leverage data, and business metrics to make informed, strategic decisions, transforming insights into impactful actions
- Responsible to set the monthly sales targets and co-ordinate the sales team accordingly
- Working closely with the Marketing and Product teams
Requirements
- Bachelor’s degree in Business, Operations Management, Engineering or similar fields
- Proven work experience 3 - 5 years as Account Manager / Operation Specialist or similar roles
- Proficiency in Google Suite or Microsoft Office Suite
- Usage and knowledge of Data Studio, or relevant tools
- Excellent communication and outstanding organizational skills
- Basic understanding of Agile project management methodologies
- Team player willing to foster team collaboration and growth of team members
- Military obligations fulfilled where applicable
Benefits
- A competitive salary package matching candidate’s skills and experience
- Career development opportunities and budget for professional growth
- Flexibility in remote working (a mix of remote and on-site schedule)
- Benefits including private health insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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