Customer service role at Bekaert managing customer inquiries and processing orders. Requires strong communication skills and attention to detail with a focus on customer satisfaction.
About the role
- Customer Engagement/Inside Salesperson performing outbound sales role focusing on cold calling and lead qualification. Requires engaging prospects and submitting high-quality leads for follow-up.
Responsibilities
- Conduct high-volume outbound calls to new business prospects including physicians, Medspa, and aesthetic practices.
- Re-engage existing system owners to identify expansion, upgrade, or replacement through open house staffing opportunities.
- Introduce the company's aesthetic technology portfolio at a high level and assess interest and timing.
- Navigate gatekeepers and engage decision-makers professionally and confidently.
- Qualify leads based on established criteria and accurately document call outcomes and opportunity details in Salesforce.
Requirements
- Bachelors degree preferred but not required or equivalent professional experience in sales, marketing, or customer engagement.
- 1–3 years of experience in a sales, inside sales, or call center role (medical device or technology sales highly preferred) in a quota carrying role.
- Strong communication and interpersonal skills with the ability to connect quickly and build rapport.
- Experience selling a tangible product.
- Self-motivated, goal-oriented, and resilient under pressure.
- Excellent organization and time-management skills.
- Experience with Salesforce CRM or similar platforms preferred.
Benefits
- Performances bonuses
- Remote work flexibility
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