Associate Product Manager managing product development and lifecycle processes for Zinnia's technology solutions. Collaborating with teams to enhance customer experience and drive market growth.
Responsibilities
Drive or contribute into the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
Gain a deep understanding of existing systems, customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
Represent the company by visiting customers to solicit feedback on company products and services
Works with a cross-functional team to ensure fulfillment of product requirements, evaluates product performance and transition products from development to commercialization
Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases.
Acts as a technical consultant to the product organization and leads research, and prototyping of innovative technologies and products
Acts as a customer liaison on technical issues related to product integration, custom development and requirements
May lead major releases and ensure feature enhancements respond to customer requests.
Support Sales team in pre-sales initiatives to help close the sales
Requirements
3+ years of experience as a Product Manager, including analyzing software/product design, development, and deployment
Bachelor’s or equivalent in technology or related field
Experience in delivery methodologies (Scrum/Kanban) and the use of relevant tools
Solid technical background with understanding and/or hands-on experience in software development and web technologies
Ability to interpret and define API requirements, ensuring seamless integration between internal and external systems.
Experience collaborating with cross-functional teams, including engineering, UX, and business stakeholders, to define API-related product requirements.
Advanced level communication, interpersonal, critical thinking and troubleshooting skills
Ability to influence, lead, and work as part of a cross-functional, global team
Ability to foster teamwork, build collaborative relationships
Excellent work ethic. Ability to work independently. Analytical thinking skills.
Must be able to travel on need basis, to meet clients/attending events
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