Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Product Manager for MarTech at Capital One focusing on customer-centric solutions and leveraging technology for growth. Leading cross-functional teams to drive organizational alignment and product success.
Responsibilities
- Demonstrate proficiency in human-centered product management focused on customer needs
- Deliver game-changing outcomes by focusing on leverage and execution excellence
- Leverage technology to deliver innovative and resilient solutions
- Identify and resolve complex problems while mitigating product risks
- Lead cross-functional teams to solve customer problems and drive organizational alignment
Requirements
- At least 3 years of experience working in Product Management
- A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or a Master's Degree or an MBA with a quantitative concentration
- 3+ years of experience with AI/ML technologies
- Familiarity with marketing technologies, content systems, AdTech or AI
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits
- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
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