Digital Account Manager managing social media campaigns across platforms for client success. Analyzing results, optimizing strategies, and collaborating with clients and internal teams.
About the role
- Account Manager managing sales activities for North American customers at ZF. Building strong relationships and collaborating with internal teams to support customer needs and operational planning.
Responsibilities
- Manage sales activities for assigned North American customers and market segments.
- Build strong relationships with customer Purchasing, Engineering, and other key stakeholders to protect existing business and develop new opportunities.
- Support customer and internal discussions related to Quality and Logistics as needed.
- Conduct regular virtual and onsite customer meetings, traveling 10 -25%.
- Collaborate with internal teams (Application Engineering, Product Management, Customer Center) to prepare and deliver timely RFQ responses.
- Oversee project execution, coordinating cross-functional teams and escalating issues when necessary.
- Address technical and commercial issues proactively, driving resolutions and aligning internal resources to meet targets.
- Support operational planning, forecasting, and pricing activities, including schedule reviews, deviation analysis, and commodity/FX adjustments.
Requirements
- Bachelor’s Degree
- 6+ years of progressive experience in OE sales or a related sales field
- Commercial vehicle experience preferred
- Deep understanding of commercial vehicle business, market trends, and innovation
- Technical/Sales background, as well as solid experience managing multidisciplinary teams with high levels of ambiguity/uncertainty
- Proficient in Microsoft Office Suite
- Strategic & critical thinking required, with the ability to draw a vision for the account
- Strong negotiation skills and ability to work independently.
Benefits
- Annual Incentive Plan
- Paid Vacation
- Personal Time
- 401k Plan
- Health Care Benefits
- Paid Holidays
- A strong diversity culture
- Supportive Employee Groups and community outreach activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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