Account Manager responsible for guiding top - performing sellers in Customer Care. Optimizing performance, enhancing customer satisfaction, and managing onboarding processes in a hybrid work environment.
About the role
- Global Key Account Manager managing key automotive customer accounts at JR Automation. Collaborating on sales strategies and commercial operations for successful customer relationships.
Responsibilities
- Lead all commercial aspects of JR Automation BU and relationship with our key automotive vertical customer.
- Developing and identifying solution-, cross/up and repeat sales opportunities.
- Resolving problems and ensure customers receive high quality customer service.
- Developing client retention and profitable growth plans and strategies.
- Coordinate sales activities within CRM, monitoring current projects and managing resolution of specific customer problems.
Requirements
- Bachelor’s degree in engineering, business or IT.
- 10+ years of sales and/or marketing experience with demonstrated success growing large accounts through cross functional and divisional synergies.
- Cultural sensitivity and openness to work in an international business environment across all time zones.
- Fluency in English required.
- Japanese proficiency a great plus.
Benefits
- Health insurance
- 401(k) matching
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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