Technical Product Specialist supporting customers of a global technology product loved by developers. Join a team that provides cutting - edge web data gathering solutions for well - known businesses.
About the role
- Employee Service Sales Specialist expanding Employee Service account base at Zendesk. Focusing on HR/IT solutions while collaborating with sales and product teams.
Responsibilities
- Serve as an expert on Employee Service solutions, assisting the sales team in effectively positioning use cases that address HR and IT challenges
- Engage buyers by showcasing the value and impact of our solutions for enhancing employee experiences
- Partner closely with the sales team to manage the end-to-end sales cycle, from initial discovery to deal closure
- Support sellers in uncovering client needs, building compelling value propositions, and driving momentum throughout the sales process
- Develop and present ROI analyses for potential deals, providing quantifiable benefits that support purchasing decisions
- Provide subject matter expertise to the sales organization, ensuring they are well-equipped to sell Employee Service solutions and have a deep understanding of ES ideal customer profiles and customer buying journey
- Take responsibility for achieving the employee service quota by supporting and contributing to sales efforts that lead to successful deal closures
- Collaborate closely with the product development team to customize our Employee Service solutions based on customer interactions and feedback
Requirements
- BA/BS degree or equivalent experience required
- Minimum of 10 years of experience in HR / IT Service & Operations Management
- At least 3 years of experience in Employee Service sales, specifically related to HR/IT use cases
- Strong, consistent track record of achieving targets & quota, with President’s club membership considered a plus
- Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages
- An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth
- Ability to understand broad, macro-level business HR / IT needs for prospective clients
- Excellent communication and interpersonal skills
- Ability to travel to customer locations
Benefits
- Health insurance
- Opportunities for professional development
- Flexible working arrangements
- Paid time off
- Inclusion and diversity programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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