Senior Product Manager at Taco Bell managing the purchase journey to enhance customer experience and drive results. Collaborating across teams leveraging agile methodologies for product delivery.
Responsibilities
Support product discovery within the purchase flow, leveraging data and customer understanding to identify problems to solve and defining new capabilities to add to the product backlog.
Manage and refine the prioritized backlog and drive cross-functional prioritizations based on strategic business impact and value, balancing immediate customer needs or pain points with long-term opportunities and cross-functional objectives and constraints.
Deliver measured improvements to revenue and customer satisfaction through strategic objectives, vision creation, and assisting in day-to-day product delivery
Work closely with solution architects and development teams to understand the technology enablers or constraints for new product ideas; finalize product requirements to include business, customer, and technical goals and constraints.
Organize and lead team through discovery, ideation and creative problem solving, rapid prototyping, end-to-end solutioning, communication planning, execution, and reporting.
Engage and manage stakeholders; build cross-functional partnerships to ensure that projects align with evolving technology, journeys, and organizational standards for architecture, security, and portfolio standards/methodologies
Deliver measured improvements to revenue and customer satisfaction through strategic objectives, vision creation, and assisting in day-to-day product delivery
Requirements
Bachelor's Degree or equivalent years of experience
At least 8 years of experience building and executing a strategic roadmap of capabilities and related initiatives in areas of responsibility
Proficiency with Visio, JIRA/Confluence, and agile methodologies/scrum ceremonies is preferred
Demonstrated ability to analyze data and develop fact-based recommendations to solve problems, using structured methodologies (customer journey mapping, design thinking, business process design, A/B testing)
Proven ability to lead a combination of direct and virtual team members in a collaborative environment with demonstrated ability to manage vendors and build strategic partnerships
Outstanding written and verbal presentation skills with the ability to effectively manage stakeholder communications and involvement as well as run product team meetings
Benefits
Hybrid work schedule and year-round flex day Friday
Onsite childcare through Bright Horizons
Onsite dining center and game room (yes, there is a Taco Bell inside the building)
Onsite dry cleaning, laundry services, carwash,
Onsite gym with fitness classes and personal trainer sessions
Up to 4 weeks of vacation per year plus holidays and time off for volunteering
Tuition reimbursement and education benefits
Generous parental leave for all new parents and adoption assistance program
401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
Comprehensive medical & dental including prescription drug benefits and 100% preventive care
Discounts, free food, swag and… honestly, too many good benefits to name
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