Atlassian Cloud Administrator optimizing Jira and Confluence Cloud environments for Xsolla's IT Operations team. Strong analytical skills required to excel in a fast-paced, collaborative environment.
Responsibilities
Administer and optimize Jira Cloud and Confluence Cloud environments at an expert level, including projects, issue types, screens, schemes, workflows, and custom fields
Manage and troubleshoot complex entity relationships and dependencies across the Atlassian ecosystem
Design, implement, and maintain automation rules at both global and project levels to streamline workflows and improve team efficiency
Perform regular garbage collection and system optimization to maintain peak performance
Leverage Atlassian Analytics and Atlassian Data Lake for reporting, insights, and data-driven decision-making
Identify, track, and manage legacy entities; plan and execute migrations and clean-up activities with minimal disruption
Monitor system health, usage patterns, and adoption metrics to proactively address issues and optimize configurations
Create and maintain comprehensive internal documentation for configurations, processes, and best practices
Collaborate with cross-functional teams to gather requirements and implement solutions aligned with business needs
Follow established change management procedures and team guidelines
Requirements
Active Atlassian Certified Jira Administrator for Cloud certification
Active Atlassian Certified Confluence Administrator for Cloud certification
5+ years of hands-on experience administering Atlassian Cloud products (Jira, Jira Service Management, Confluence, Atlassian Analytics) in enterprise environments
Expert-level knowledge of Jira administration: projects, issue types, screens, schemes, workflows, permissions, and their interdependencies
Deep understanding of Atlassian Cloud automation (global and project-level rules, triggers, conditions, and actions)
Proven experience with system optimization, garbage collection, and performance tuning in Atlassian environments
Excellent documentation skills with ability to create clear, comprehensive technical documentation
Strong communication and collaboration skills; ability to work effectively within a team and follow established processes
Benefits
100% company-paid medical, dental, and vision plans
Unlimited Flexible Time Off
Personalized career roadmap for each employee
Investment in professional development through training and educational opportunities
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