Onsite Senior Consolidated Systems Monitoring Administrator

Posted 2 days ago

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About the role

  • Consolidated Systems Monitoring Administrator providing 24x7 monitoring of server and network operations. Supporting government clients with critical service assurances and response.

Responsibilities

  • Provide 24 x 7 monitoring support to Client/Server and Network Operations.
  • All candidates must work a rotating panama schedule.
  • Take appropriate action to maintain system availability.
  • Analyze system anomalies, perform initial troubleshooting, generate and route Maximo tickets to the appropriate service providers for timely work-off.
  • Maintain current and accurate logs, accurately documenting all system outages and pertinent follow-up information as required.
  • Remain current in with Standard Operating Procedures, System manuals and control logs.
  • Maintain accuracy of all System Analysts task.
  • Continue to develop state of the art knowledge and skills as required for the evolving technical environment.

Requirements

  • Experience with the following applications: Maximo, HP Openview, Lotus Notes databases and email.
  • Excellent interpersonal skills.
  • Ability to work closely with CSM Management, Client/Server & Network professionals and the customer community.
  • Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 2 years of work history.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Job title

Senior Consolidated Systems Monitoring Administrator

Job type

Experience level

Senior

Salary

$89,200 - $147,060 per year

Degree requirement

High School Diploma

Location requirements

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