Managing variable compensation models and annual objectives for the commercial team at Pernod Ricard Brasil with strategic alignment and decision support.
About the role
- Trust Administrator providing timely support to clients regarding trust administration. Administering trust accounts and addressing client queries with high standards of service at RBC.
Responsibilities
- Provide timely and accurate support to our valued clients in respect to all aspects of trust administration
- Administer trust accounts and assist with client queries while maintaining high standards of client service, quality control, and operational efficiency
- Ensure all account information on internal systems is up-to-date, complete, and accurate
- Maintain all written, verbal, and electronic communication as required with internal and external contacts as well as with clients
- Investigate all inquiries and administrative errors and refer more complex issues to the Senior Officer
- Promptly respond to client calls in the absence of the Officer or Senior Officer, addressing client inquiries in a professional manner
Requirements
- Minimum of one year of experience in the financial services industry
- Post-secondary education
- Successful completion of STEP Canada’s Foundations of Estate and Trust Administration course (CETA1), or obligation to complete upon employment
- Intermediate to advanced Microsoft Excel and Word skills
- Exceptional written and verbal communication skills
- Excellent interpersonal skills and ability to deal with sensitive and difficult client situations in a professional manner
- Strong organizational skills, meticulous attention to detail, and solid follow-through capabilities
- Strong teamwork and relationship building skills as success in this role is dependent on working in cooperation with others
- Reside in either Edmonton or Calgary
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Commissions and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
First - level supervisor overseeing a team in administrative operations at Celestica. Key responsibilities include event organization, inventory management, and providing administrative support.
Contracts Administrator overseeing the execution of construction contracts in renewable energy. Collaborating across teams to ensure compliance and manage contractual risks in wind energy projects.
Operational Support Administrator joining Robert Half to support talent solutions professionals with operations. Handling candidate record keeping, reporting, and revenue development activities in a hybrid work environment.
IT System Administrator focusing on Firewalls & Networking at a regional system house in Kempten. Responsible for network administration and technical support for regional customer projects.
Municipal Contract Administrator managing inspection services and contract administration for municipal infrastructure projects. Collaborating with clients and ensuring compliance with contract standards and specifications.
Senior Contract Administrator managing municipal infrastructure projects for Stantec. Responsible for overseeing contract administration and ensuring project compliance.
Sales Administration Coordinator supporting daily operations at Travel + Leisure Co. Providing sales support and administration duties in a customer - facing role.
Commercial Banking Administrator III managing complex commercial loan accounts for a CRE lending team. Provides due diligence, account management, and training while ensuring compliance with banking regulations.
Senior Branch Administrator managing Wood Gundy branch operations with a focus on people management and administrative support. Overseeing compliance, client service, and branch profitability while leading a small support team.