Learning & Development intern contributing to team growth and training initiatives at Ekimetrics. Managing training logistics, analytics, and learning content for a better employee experience.
About the role
- Learning & Development Specialist focusing on training programs for customer experience teams. Empowering small businesses through effective learning experiences on the Melio payments platform.
Responsibilities
- Identify, design, and deliver training programs
- Translate complex product updates and customer insights into impactful learning experiences
- Manage the Learning Management System (LMS) to optimise engagement and reporting
- Partner with the Internal Knowledge Base team to ensure all learning materials reflect the latest product updates and processes
Requirements
- Experience in learning and development, training, or client-facing roles.
- Experience designing and delivering learning through multiple modalities, including virtual instructor-led training, eLearning, video, and live sessions.
- Demonstrated ability to develop learning solutions for technical or complex subject matter.
- Strong written and verbal communication skills, with experience distilling information for client-facing teams.
- Proven ability to work cross-functionally and manage ambiguity and shifting priorities.
- Project management experience or interest in developing PM skills (agile experience is a plus).
- Experience in B2B Payments or with Melio is highly desirable.
- Flexibility to work in time zone differences with cross functional teams
Benefits
- Access to office spaces for collaboration
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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