Product Designer at Level AI, an AI - native SaaS startup enhancing customer engagement in contact centers. Join our team focusing on user - centered design and innovation.
About the role
- Senior Design Manager leading a high performing operations team in utility systems at Xcel Energy. Driving safety, operational effectiveness and customer satisfaction through strategic planning and team management.
Responsibilities
- Provide visible safety leadership and drive continuous improvements to achieve desired safety goals.
- Manage team performance through focus on operational efficiency metric trends across areas of responsibility.
- Achieve safety, productivity, customer service, and reliability targets by conducting and implementing the strategic planning for area of responsibility.
- Establish workforce/development planning practices to build strong, competitive teams and effectively manage performance.
- Build and maintain effective internal relationships.
- Manage and guide the execution and documentation of work in accordance with Xcel Energy policies and procedures, labor agreements, and regulatory standards.
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- Seven or more years in design, construction, operations or maintenance of utility systems/power generation plants or related industries/fields.
- Three years supervisory experience.
- Demonstrated expertise in business area standards, procedures, and applicable government/environmental regulations.
- Knowledge of and demonstrated ability to administer/work within union labor agreements.
- Operational knowledge of work and asset management and analytical/reporting applications.
- Ability to effectively communicate and lead company and business area strategies and objectives.
- Proven results at setting, driving performance and operational metrics and achieving process adherence.
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
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