Professional communication specialist at Legalhero in Berlin coordinating with stakeholders and managing client inquiries. Focused on documentation accuracy and efficient internal collaboration under a hybrid work model.
About the role
- Senior Communications Specialist at Wolters Kluwer managing editorial calendars and communication governance. Supporting internal campaigns and crisis communications initiatives as part of a global team.
Responsibilities
- Own the company editorial calendar for internal campaigns and BAU updates; sequence communications, manage dependencies, and run timelines with clear milestones and gates.
- Lead project management for central and functional campaigns, all ‑ employee events, and leadership broadcasts—coordinating stakeholders, logistics, and run ‑ of ‑ show.
- Set and enforce workflows—briefs, checklists, QA, accessibility checks, and sign ‑ off—with on ‑ time delivery to agreed SLAs.
- Maintain communication governance (templates, style guides, image use, metadata) and act as operations point ‑ of ‵ contact for leaders and program teams.
- Support issues/crisis communications with rapid drafting, stakeholder coordination, and channel execution.
- Own day ‑ to ‑ day operations for the internal channels (Viva Engage, Teams, intranet (SharePoint)—structure, navigation, publishing, content hygiene, and governance.
- Manage Viva Engage communities—posting cadence, conversation health, moderation rules, and creator support—to build reach and engagement.
- Run key distribution lists; oversee shared mailboxes, send windows, and targeting/segmentation for leader and enterprise updates.
- Coordinate Teams channels for program and leadership communications, including pinned resources, announcements, and event promotion.
- Support town halls and leadership events (virtual/in ‑ person): comms run ‑ up, invites, livestream/in ‑ room experience, and post ‑ event follow ‑ ups.
- Define KPIs per channel/campaign (reach, open rate, CTR, dwell time, comments/sentiment, completion).
- Build and maintain analytics and quarterly reports; translate insights into content/format improvements.
- Track audience feedback via surveys and listening sessions; recommend optimizations to timing, targeting, and channel mix.
Requirements
- Bachelor’s degree in Communications, Marketing or Journalism or equivalent experience.
- 5+ years of experience in corporate communications, preferably in a global or matrixed organization.
- Strong project management skills with a practical, solution-oriented mindset.
- Proven ability to collaborate effectively across teams and geographies.
- Demonstrated success managing internal communication platforms (e.g., SharePoint, Microsoft Office Suite, including Viva Engage).
- Experience in working with project management tools like Monday.com or similar.
- Data-driven mindset: proven competence in tracking and analyzing campaign metrics.
- Proven track record in stakeholder engagement; comfortable leading multi ‑ stakeholder delivery under time pressure.
- Expert-level attention to detail, ownership, follow-through and deadline-oriented.
- Comfortable working in dynamic, high-pressure situations and contributing effectively, and efficiently to crisis communication efforts.
- Ability to collaborate effectively and build relationships across all functions and levels within the organization.
- Excellent written and verbal communication skills in English.
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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