Account Associate I focusing on retaining and growing WM's Small/Medium business customers through effective management of inbound calls and proactive outreach. Achieving success via sound retention strategies aligned with WM's objectives.
WM
WM
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About the company
WM is North America's leading provider of integrated environmental solutions.
We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy.
We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive.
WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level.
Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.
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162 jobs found
Financial Analyst analyzing financial and non - financial information at Waste Management. Supporting projects across various finance functions in a hybrid role.
Payroll Tax Manager overseeing payroll tax operations, ensuring compliance with tax laws. Managing reporting and relationships with auditors for a leading waste management company.
Senior Manager leading environmental programs and compliance for WM, the largest waste management provider in North America. Overseeing regulatory changes and improving environmental training.
Retention expert handling Gulf Coast area accounts for the waste management leader. Aiming to resolve customer issues and negotiate service agreements proactively.
Manage customer service team operations at WM, enhancing service delivery for national customers. Supervise staffing and promote performance to increase customer loyalty and satisfaction.