Sales Leader driving growth in EMEA for IQVIA Laboratories’ biopharma solutions. Managing teams and sustaining key customer relationships while enhancing market share across diverse regions.
About the role
- Account Associate I focusing on retaining and growing WM's Small/Medium business customers through effective management of inbound calls and proactive outreach. Achieving success via sound retention strategies aligned with WM's objectives.
Responsibilities
- Communicates in a focused and compelling way that drives customers’ thoughts and actions.
- Utilizes appropriate change management processes to meet the demands of the sales role.
- Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities.
- Explores alternatives to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment.
- Contributes to individual and shared responsibilities in a team environment.
- Navigates through multiple systems, sales tools, and processes ensuring accurate documentation when executing customer interactions.
- Uses WM sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools.)
- Analyzes reports as needed and/or handles general administrative duties as appropriate.
Requirements
- High School Diploma or GED (accredited)
- 1 year Business-to-business account management, inside sales (phone based sales), and/or customer service experience that includes a sales component
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short-Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
Job title
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