Retail Sales Associate generating retail sales and providing exceptional customer service at Verizon's North Carolina stores. Opportunities for training and community engagement to enhance customer relationships.
Responsibilities
Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network
Learn and uncover customers' needs by creating connections and asking the right questions
Position product insights and solution recommendations to provide customers with a complete top-down sales solution
Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions
Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory
Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services
Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events
Requirements
High school diploma or GED
One or more years of relevant experience required, demonstrated through work experience and/or military experience
Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance)
Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Experience working in a commission-based environment (even better if you have)
Demonstrated sales experience communicating with customers to find solutions (even better if you have)
Customer service experience (even better if you have)
Benefits
Best in class medical, dental, and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan
Qualified student loan repayments, or a combination of both
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Five weeks of paid time off (vacation, holidays, personal days)
8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
Up to $8K per year in tuition assistance
Discounts up to 50% off on Verizon products and services
Additional employee discounts on attractions, automotive, travel and more.
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