Hybrid Senior Manager, Sales Compensation

at WM

• Job title: Senior Manager, Sales Compensation
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Houston, United States

About the role

• Senior Manager overseeing sales compensation strategy and data analysis for WM's operations. Collaborating with sales leaders and HR to optimize incentive payouts.

Responsibilities

• Leads the team responsible for gathering, cleaning, and analyzing data ultimately used to compute sales commission/incentive payouts.
• Track individual sales staff performance and work with the compensation department to make necessary adjustments to drive desired behaviors.
• Administers WM sales incentive plan according to the Master Terms and Conditions document.
• Consults with WM sales leaders regarding timely and accurate sales incentive payments.
• Partners with Compensation Department to help develop effective sales compensation programs focused on appropriate pay for results while keeping compensation cost competitive in the marketplace.
• Primary liaison with field sales and managers to ensure that compensation is rolled out, understood and implemented appropriately.
• Proactively identifies issues and makes suggestions for new programs/plans and process improvements.
• Lead the development of the communication strategy for all sales incentive programs – maintains responsibility for effective change management.
• Train members of the sales organization regarding commission calculations and policy/plan changes.
• Develops and provides data and analytics to the Sales Operations team in order to effectively evaluate the performance vs. pay relationship of sales incentive programs.
• Coordinates communication about project status to all levels in the organization.
• Works closely with the Compensation and HRIS teams to administer sales compensation programs through the Varicent Sales Administration Software.
• Active participant on Sales Councils and other internal teams as it relates to sales incentive/program design and administration.
• Works with outside vendors and consultants to enhance data availability and incorporate such data in improving the administration of sales incentive/commission payments.
• Focus on continuous improvement of processes and the development of staff through individual performance and development plans.

Requirements

• Education equivalent to bachelor’s degree in Business or related field; MBA preferred or the equivalent in related work experience
• 8 or more years of finance, sales, sales operations, compensation, marketing or operations experience including at least 3 years of pricing management and compensation experience
• Strong preference for 5 or more years of experience in both pricing and sales/marketing operations management
• Prior Sales Operations and/or sales compensation experience preferred, particularly in service and/or healthcare related business
• 3+ years of direct management experience
• Strong analytical thinker who can translate data into actionable insights
• Demonstrates a solid knowledge of Microsoft Word, Excel, SQL, Salesforce and PowerPoint
• Project Management – ability to manage multiple workstreams/projects at one time and lead teams of multiple & diverse stakeholders across all facets of the business
• Leadership Skills – sets the goals and direction for the team. Regularly tracks the team’s progress and proactively makes adjustments to ensure the goals are met
• Passion for Results – a self-starter focused on achieving the quantitative and qualitative goals of the position
• Teamwork / Builds Strong Relationships - demonstrates willingness and ability to work with others; fosters a team spirit with other employees and customers
• Willing and able to lead and also perform detailed analysis
• Communication Skills – utilizes effective communication skills across the Stericycle organization to assist their team in managing projects to ensure we deliver on Customer 1st philosophy
• Able to summarize highly complex data and clearly present it to the leadership team in a way that is easy to understand
• Negotiation Skills – capable of working with assets within the organization to foster a win / win relationship
• Financial Acumen - capable of understanding the profit drivers of our business, product/program costing, and perceived value
• Able to segment data, perform/drive statistical analyses and draw conclusions based on data
• Strategic Approach - able to effectively plan and organize time to consistently achieve desired results
• Teacher / Coach – able to identify the strengths and weaknesses of each team member and develops a plan to help them reach their full potential
• Professional Knowledge – demonstrates a range of proven pricing and change management techniques
• Knows applications of products and value delivery thereof.

Benefits

• At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation
• Holidays
• Personal Days.