Lead Business Analyst responsible for translating business strategy into operational model and requirements at Manulife. Collaborating with stakeholders to ensure successful delivery of projects while supporting compliance and audit standards.
About the role
- Business Analyst II at WM performing data assessment and process improvement. Enhancing workflow and reporting, while ensuring quality completion of department work.
Responsibilities
- Performs data assessment, auditing, and trend analysis monitoring overall work flow to ensure consistent timely quality completion of department work
- Prepares reports on data summaries, changes, and trends for use by management. Provides assessment and recommendations to management.
- Recommends and implements changes, updates and processes for continuous improvement in areas of expertise.
- Determines areas of risk as new or changed processes are implemented.
- Resolves issues arising from internal department functions, or as brought forth by internal or external customers to assigned department.
- Tracks issues to resolution within department and in partnership with other groups.
- Evaluates current training methods and materials for assigned group, and recommend improvements. Reviews and creates training as needed.
- Leverages automation and technology to streamline business processes, enhance operational efficiency, and enable data‑driven decision‑making.
- Subject Matter expert for assigned functions.
- Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
Requirements
- Bachelor's Degree (accredited) in Business Administration related or similar area of study, or in lieu of degree
- High School Diploma or GED (accredited) and 4 years of relevant work experience.
- 3 years of relevant work experience (in addition to education requirement).
- Proficiency in Excel; Power BI; SharePoint; Smartsheet
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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