Sales Agent role providing customer communication for DEH, a major energy provider. Focused on customer retention and experience optimization in a dynamic team.
About the role
- Market Sales Specialist increasing business growth through sales development and customer service at White Cap. Engaging with customers and resolving issues while ensuring the highest service level.
Responsibilities
- Responsible for growing the business by developing sales and ensuring customers receive the highest level of service possible.
- Establishes and achieves sales growth and profit objectives through the development, implementation, and monitoring of an annual sales plan.
- Develops and implements strategies to maintain and/or expand sales volume and profit margin within the assigned customer base.
- Prepares a plan for each account to identify the customer's short- and long-term needs.
- Contacts established and prospective customers to solicit orders.
- Answers questions about products, prices, and durability.
- Serves as point of contact for escalating issues or activities that the customer encounters during product implementation/utilization.
Requirements
- Typically requires BS/BA in a related discipline
- Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field
- Certification required in some areas
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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