Support role in the sales team based in Germany with a focus on customer engagement and appointment management. Ideal for organized individuals willing to function in a supportive capacity.
Responsibilities
Phone outreach: You contact potential customers using a clear call script.
Appointment management: You coordinate and schedule consultation appointments in a structured and reliable manner.
Preparation and follow-up: You prepare customer appointments using checklists and document the outcomes accurately.
Team support: You assist consultants in daily operations — e.g., with preparation, documentation, and follow-up.
Data maintenance: You keep customer information in the system up to date and complete.
Event support: You occasionally attend customer events or workshops and take on defined responsibilities there.
Requirements
You work in a disciplined, organized, and careful manner.
You are comfortable with clear structures and defined routines.
You are friendly, composed, and professional on the phone.
You reliably follow clear instructions and document conscientiously.
Experience in customer contact, administration, or organization is a plus but not required.
Benefits
Clear processes & stable structures: For smooth operations and efficient work.
Systematic onboarding: You will be trained step by step over 2–4 weeks — with clear checklists and guides.
A stable environment: Regular working hours, defined responsibilities, and a dependable team.
Structured teamwork: Everyone knows their area — collaboration is based on responsibility and order.
Planning security: We think long term — in years, not in projects.
Modern working: Structured environment, digital tools, clear communication.
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