Customer Care Officer responsible for supporting Qonto's clients and maintaining a high customer satisfaction score. Engage with high - profile clients to enhance user experience.
About the role
- Customer Service Representative handling customer inquiries and providing support in Christchurch and Auckland, New Zealand. Creating memorable experiences in a dynamic environment.
Responsibilities
- Handle a variety of queries and solve problems quickly
- Create a positive and memorable experience for customers
- Support customers and ensure they feel valued
Requirements
- Proven experience in customer service or administration
- Strong multitasking and prioritisation skills
- Tech-savviness with digital platforms
- Call-centre experience is an advantage but not essential
Benefits
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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