Technical Integration Specialist coordinating with sales and technical teams to enhance advertising solutions globally. Leading projects and troubleshooting complex ad tech issues in a hybrid work environment.
Responsibilities
Support affiliate partners globally through effective communication and relationship management
Engage in pre-sales activity with the sales team and propose tailored solution to meet partner needs
Conduct workshop / presentation for technical team of affiliate partner
Analyze and troubleshoot highly complex technical integration problems and propose effective solutions
Identify best practices and proactively share the best practice with affiliate partners
Identify areas gaps of current products and constructively share feedback with relative teams
Collaborate with the Level 1/2 support team with complex escalations that require direct contact with top partners
Proactively identifies opportunities to improve API integration processes and systems, leading initiatives to enhance performance, reliability and partner satisfaction
Coordinate project timelines, deliverables, and stakeholder alignment to ensure smooth execution of integration and onboarding process
Communicate complex technical details to technical and non-technical customers
Requirements
Experience with Freewheel
Knowledge of ad servers (Freewheel is a must), VAST, video ad serving, Dynamic Ad Insertion technologies
Knowledge of CTV Advertising and Data-Driven Advertising Strategies
Understanding of SSP/DSP architecture and their interactions within the programmatic ecosystem
Familiarity with privacy frameworks, especially in EMEA regions (e.g., GDPR, IAB standards)
Ability to translate technical concepts to non-technical audiences
Experience in coding and software development (REST API, database-schema)
Experience with project tracking tools (JIRA, Asana) and collaborative platforms (Confluence, Slack)
Demonstrated ability to lead cross-functional project with minimal supervision
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